FAQs

FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity.Please contact us to get more details.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Products Analysis ,Certificates of Quality,etc. Please contact us to get specific certificates.

What is the average lead time?

Negotiate based on order quantity,usually 3-5 days

What kinds of payment methods do you accept?

You can make the payment to our bank account,T/T, Western Union or
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

Our products are certified by CE,SGS,ISO.To guarantee 100% raw materials and our commitment is to satisfy your products. Our company's culture is to solve and solve all customer problems and make everyone satisfied.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. Put several planks are packed in a carton and fixed, in case of shaking and damage in the sea

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By sea freight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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